H&M integrates virtual assistant, live chat with Google services
Dive Brief:
In partnership with Nuance Communications, H&M is making its virtual assistant and live chat agents available via Google services like Google Maps and...
Investing In Route Planning Software Enhances Efficiency For Transportation Industry
A large European FMCG firm implemented LogiNext Mile’s delivery management software in early 2020. By the end of the year, they managed to get 43% more...
Amazon to invest $40M in new robotics hub
Amazon on Wednesday announced plans to invest $40 million in a new 350,000-square-foot robotics innovation hub in Westborough, Massachusetts, slated to open in 2021.The new facility,...
Amazon study highlights digital divide for rural businesses
Improving access to digital technology for rural businesses could contribute more than $140 billion to the U.S. economy over the next three years, and...
FAA: New drone rules address safety, provide more operational flexibility
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Dive Brief:
The FAA has released final rules for drones regarding remote identification and flying over people, paving the way for more delivery...
Walgreens Boots Alliance’s heavy focus on digitalization to save up to $600M
Dive Brief:
As Walgreens Boots Alliance (WBA) continues its "digitalization" efforts, the company stands to reduce annual IT cash spend by between $500 million and $600...
Unveiling the Strategies for Digital Marketing Success: An Exclusive Interview with Andreea Galiceanu-DWR Agency
In the dynamic realm of digital marketing, one agency has been consistently making waves with its innovative approach and tailor-made solutions. DWR Agency, a...
Is Instacart Showing How AI Will Transform the Grocery Experience?
Instacart announced a series of AI-driven upgrades to its websites, apps, and smart carts that promise to help grocery shoppers with education, discovery, and checkout.
On...
Can YouTube Shopping Emulate China’s Live Shopping?
Fashion site Glossy shares how YouTube is pushing forward with video shopping in the wake of Instagram reducing its shopping features and TikTok increasing theirs with a...
Tommy Hilfiger to transition design process to digital
Tommy Hilfiger on Thursday announced it has established STITCH, a tech incubator dedicated to digitizing the company's design process. The company plans to completely transition...
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Will Self-Checkout Ever Win Over Its Critics?
Self-checkout stations show little signs of slowing their expansion across retail, yet critics only appear to be getting louder.
In a recent article in The Atlantic,...
American Express expands small business perks as it reportedly falls under federal investigation
Dive Brief:
Days before The Wall Street Journal reported federal investigators were looking into American Express' sales to business owners, the company introduced more incentives...
Digital Shift Leads Mastercard To Take Contactless Payments To The Cloud
If the sky’s the limit for contactless payments, which the pandemic has certainly shown, and if the technology is deployed across mobile devices ......
