Black box parcel shipping: Understanding the options for seamless integration

E-commerce revenue in the U.S. exceeded $600 billion in 2019, up almost 15% year-over-year. More Americans are opening their laptops instead of heading to...

Jeff Bezos’ logistics legacy

There are many chapters that could fill the book of what has become a most remarkable American business story. Yet a chapter that some...

Fulfillment sparks a cycle of customer satisfaction

In retail, the sale isn’t the end point of customer conversion. In today’s omnichannel environment, retailers must follow through with a good supply chain...

Even with new funding, Uber is asked whether Uber Freight fits

Uber Freight had a strong quarter compared to last year but in the company’s earnings call, the one question asked about the unit of...

Amazon expands in-garage delivery service

Amazon.com, Inc. (NASDAQ:AMZN) said Thursday it will dramatically expand its in-garage delivery network for members of its Prime service and will introduce in-garage delivery...

Amazon partnership delivering returns for Kohl’s

Hosting Amazon returns is bringing a return to Kohl's, according to data from Earnest Research emailed to Retail Dive. Comparing Kohl's stores in Chicago, where most locations...

FedEx Express invests $26M in Mexico capacity

FedEx Express (NYSE: FDX) recently announced a new $25.8 million investment in Mexico to tap into the country’s growing e-commerce market. With the investment, the...

Alibaba platform adds procurement, fulfillment services

Tmall Global, an online marketplace operated by Alibaba, launched two initiatives: Centralized Import Procurement (CIP) and Tmall Overseas Fulfillment (TOF), designed to help international brands and businesses enter...

Survey says: Poor integration tools costing logistics companies millions

Poor software integration is costing some companies $250,000 or more, according to preliminary findings of a new survey conducted by Dimensional Research and sponsored...

The power of print marketing

With a variety of ways to connect with your customers — websites, print ads, traditional advertising, content marketing and more — it can be...

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Will Self-Checkout Ever Win Over Its Critics?

Self-checkout stations show little signs of slowing their expansion across retail, yet critics only appear to be getting louder. In a recent article in The Atlantic,...

American Express expands small business perks as it reportedly falls under federal investigation

Dive Brief: Days before The Wall Street Journal reported federal investigators were looking into American Express' sales to business owners, the company introduced more incentives...

Digital Shift Leads Mastercard To Take Contactless Payments To The Cloud

If the sky’s the limit for contactless payments, which the pandemic has certainly shown, and if the technology is deployed across mobile devices ......