Men, women not so different when it comes to shopping behavior
Over two-thirds of men and two-thirds of women do the majority of their shopping online and more than two-thirds of men and women are...
What Lies Ahead in the Future of Omnichannel?
The importance of omnichannel operations is well established, and that is driving customer expectations higher than ever. In 2020, Gartner estimated that 60% of B2C...
Walmart overtaking Amazon? Not so fast
Purchase frequency and even Prime membership at Amazon is declining, while Walmart is on the rise, according to a consumer study from retail analytics...
9 retail trends to watch in 2021
The pandemic's arrival in March 2020 meant that it didn't make Retail Dive's trends to watch last year, but it completely upended all expectations for the year.
The...
Online commerce helped boost digital ad platforms like Meta and Google
Major tech companies reported an increase in ad revenue at their most recent quarterly reports, driven by e-commerce advertisers that continued to spend on...
Retail fails: 6 of the biggest blunders from industry history
Every now and then in retail, decisions turn out so badly that leaders can't even blame the weather. Or "fashion misses."
To be fair, in...
What Is a .STORE Domain? A Complete Guide to Branding an Online Store Perfectly
2020 was the year of the great consumer shift. We witnessed a flurry of new habits, perspectives, and customer needs.
According to McKinsey, the number...
TOP 10 Cross-Border Retailers in Europe 2022. Who ranked the best?
Cross-Border Commerce Europe publishes the "TOP 500 Cross-Border Retail Europe" is the third edition of an annual ranking of the top 500 European cross-border...
Six Numbers That Explain The Fate of Department Stores
Department stores were the 20th century's marvelous shopping destination. Retailers that were filled with varied and often unique merchandise, offering high levels of convenience and...
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Will Self-Checkout Ever Win Over Its Critics?
Self-checkout stations show little signs of slowing their expansion across retail, yet critics only appear to be getting louder.
In a recent article in The Atlantic,...
American Express expands small business perks as it reportedly falls under federal investigation
Dive Brief:
Days before The Wall Street Journal reported federal investigators were looking into American Express' sales to business owners, the company introduced more incentives...
Digital Shift Leads Mastercard To Take Contactless Payments To The Cloud
If the sky’s the limit for contactless payments, which the pandemic has certainly shown, and if the technology is deployed across mobile devices ......
