How to Create an Effective Customer Journey Map
Whether you’re looking to recruit new customers or boost loyalty with your existing customers, it all starts with the same thing: getting to know...
AR tops list of tech that makes users view a brand as innovative, study...
Augmented reality (AR) is the most likely technology to make consumers think a brand is innovative, although most cutting-edge tech fall flat, per a...
The Best Brands On TikTok In 2020: A Quick Guide
TikTok has become a major player in a brand’s social media success.
We saw a large sway of brands jumping on the TikTok hype in 2019,...
19 Best Deal Websites & Online Shopping Platforms for Deep Discounts
According to the Federal Reserve Bank of St. Louis, total U.S. retail e-commerce sales topped $209 billion in the third quarter of 2020, an all-time...
Is Instacart Showing How AI Will Transform the Grocery Experience?
Instacart announced a series of AI-driven upgrades to its websites, apps, and smart carts that promise to help grocery shoppers with education, discovery, and checkout.
On...
2019’s three key payment technology trends
With consumer desire for speed and efficiency driving new payment technologies, here are the top trends retailers should focus on.
When I look back at...
Under Armour faces investigation into accounting practices
Under Armour is under investigation by the Securities and Exchange Commission and the Justice Department over its accounting practices, particularly around whether the retailer...
Sunshine Contacts is an invite-only address book app from Marissa Mayer’s new startup
Former Yahoo CEO Marissa Mayer has just revealed her first major product since stepping down back in 2017: a new contact management application for...
What Is a .STORE Domain? A Complete Guide to Branding an Online Store Perfectly
2020 was the year of the great consumer shift. We witnessed a flurry of new habits, perspectives, and customer needs.
According to McKinsey, the number...
WSJ: Amazon tests private label pop-ups on product pages
A mobile pop-up ad experiment has come and gone at Amazon but it's creating a stir nevertheless: The e-commerce giant recently experimented with mobile...
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Will Self-Checkout Ever Win Over Its Critics?
Self-checkout stations show little signs of slowing their expansion across retail, yet critics only appear to be getting louder.
In a recent article in The Atlantic,...
American Express expands small business perks as it reportedly falls under federal investigation
Dive Brief:
Days before The Wall Street Journal reported federal investigators were looking into American Express' sales to business owners, the company introduced more incentives...
Digital Shift Leads Mastercard To Take Contactless Payments To The Cloud
If the sky’s the limit for contactless payments, which the pandemic has certainly shown, and if the technology is deployed across mobile devices ......
